How does photo analysis work?

KetoSnap uses Google's Gemini AI to analyze your food photos. Simply take a photo of your meal, and our AI will identify the food items and estimate the nutritional content including carbs, protein, fat, and calories. The AI also provides a keto score (1-10) to help you understand how keto-friendly the food is.

How accurate is the macro tracking?

AI-based food analysis provides estimates based on visual recognition. For best results, take clear photos with good lighting and include all items in the frame. For precise tracking, you can manually adjust the values after analysis or use the manual entry feature. Accuracy improves with standard portion sizes and clearly visible food items.

Is my data secure?

Yes. Your food logs and profile data are stored locally on your device. Photos sent for analysis are processed in real-time by Google's Gemini AI and are not stored on our servers. We take your privacy seriously - see our Privacy Policy for full details.

What keto profiles are available?

KetoSnap offers several pre-configured keto profiles:
• Strict Keto: 20g net carbs daily
• Standard Keto: 30g net carbs daily
• Relaxed Keto: 50g net carbs daily
• Custom: Set your own carb, protein, fat, and calorie goals

How do I cancel my subscription?

Subscriptions are managed through your Apple ID. To cancel:
1. Open the Settings app on your iPhone
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find KetoSnap and tap it
5. Tap "Cancel Subscription"

You'll continue to have access until the end of your current billing period.

Can I restore my purchases on a new device?

Yes! If you've purchased a subscription, you can restore it on any device signed in with the same Apple ID. Go to the app's settings or subscription screen and tap "Restore Purchases".

How do I delete my data?

You can delete individual food entries by swiping left on them in your food log. To delete all data, you can uninstall the app from your device. Since data is stored locally, uninstalling the app removes all your food logs and profile data.

Why isn't the AI recognizing my food correctly?

For best results:
• Ensure good lighting
• Take photos from directly above or at a slight angle
• Include all food items clearly in the frame
• Avoid blurry or dark photos
• For mixed dishes, the AI estimates based on visible ingredients

You can always edit the results or use manual entry for more precise tracking.

Does KetoSnap work offline?

The app requires an internet connection for photo analysis (AI features). However, you can view your existing food logs, add foods from your favorites/recent items, and use manual entry without an internet connection.

How does AI workout logging work?

Plates uses Firebase Vertex AI to generate personalized workout plans. Describe your goals, available equipment, and experience level, and the AI creates a structured program tailored to you. You can also log exercises manually by typing or dictating.

Does Plates sync with Apple Health?

Yes! With your permission, Plates reads and writes workout data to Apple Health (HealthKit). Your completed workouts are automatically saved to Health, and your data stays on your device and in your iCloud Health data.

How does iCloud sync work?

Plates uses Apple's CloudKit to sync your workout data across all your Apple devices. As long as you're signed into the same iCloud account, your exercises, history, and programs stay in sync automatically.

Is Plates really free?

Yes! Plates is completely free with no ads, no subscriptions, and no in-app purchases. All features are available to every user.

Does Plates work offline?

Yes. You can log workouts, view your history, and use the plate calculator without an internet connection. AI workout generation requires an internet connection, but all other features work fully offline.

How does the plate calculator work?

Enter your target weight and the plate calculator instantly shows which plates to load on each side of the bar. It supports standard and Olympic plates, and you can customize the bar weight and available plate inventory.

How do I delete my workout data?

You can delete individual workouts from your history. To delete all data, uninstall the app — since data is stored locally and in your iCloud, removing the app clears local data. To also remove iCloud data, go to Settings > Apple ID > iCloud > Manage Storage.